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Privacy Policy

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  1. Introduction

Welcome to Pathways Global Education Pvt. Ltd. (“Company”, “we”, “our”, or “us”).

We are committed to protecting your privacy and ensuring that your personal information is processed lawfully, fairly, and transparently. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website, enquire about our services, submit an application, or engage with us for education counselling, admissions, or visa-related services.

Our services include student recruitment and admissions support for universities and higher education institutions in the United Kingdom, Germany, Europe, Canada, Australia, and other international destinations.

We comply with the requirements of:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • UKVI Agent Quality Framework (AQF)
  • Applicable international data protection laws where required

 

  1. Who We Are

Company Name: Pathways Global Education Pvt. Ltd.

Registered Address: 53 – 15168 66A Avenue, Surrey, Greater Vancouver Area, British Columbia, Canada, V3S1X2 (Head Office); 79 Johar Town, Block G2, Near Caspian Sea Restaurant, Lahore, Pakistan (Regional Office)

Email: info@pwge.ca

Telephone: +1 (250) 899-9417 (Canada) / +92-314-7033756 (Pakistan)

Website: https://pwge.ca

If you have any questions regarding this Privacy Policy or your personal data, please contact us using the details above.

 

  1. Information We Collect

Depending on the services you request, we may collect the following information:

Personal Information

  • Full Name
  • Date of Birth
  • Gender
  • Nationality
  • Passport Details
  • National Identity Card Number (where applicable)
  • Residential Address
  • Telephone Number
  • Email Address

Academic Information

  • Academic Certificates
  • Transcripts
  • Degrees
  • Diplomas
  • Personal Statement
  • Statement of Purpose
  • Curriculum Vitae (CV)
  • Reference Letters
  • English Language Test Results (IELTS, PTE, Duolingo, TOEFL etc.)

Employment Information

  • Employment History
  • Employer Details
  • Professional Certifications
  • Work Experience

Immigration Information

Where required for university admissions or visa applications:

  • Visa History
  • Previous Immigration Status
  • CAS Information
  • Share Codes
  • Residency Information
  • Travel History

Financial Information

Where required by universities or visa authorities:

  • Bank Statements
  • Sponsorship Letters
  • Financial Guarantee Documents
  • Tuition Fee Payment Receipts

Technical Information

When you use our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Operating System
  • Device Information
  • Cookies
  • Website Usage Statistics

 

  1. How We Collect Information

We collect personal information when you:

  • Complete an enquiry form
  • Submit an online application
  • Contact us via email
  • Speak with our counsellors
  • Register for webinars or events
  • Visit our offices
  • Use our website
  • Communicate through WhatsApp or social media
  • Attend education exhibitions

 

  1. How We Use Your Information

We process your information to:

  • Assess your eligibility for admission.
  • Recommend suitable universities.
  • Submit university applications.
  • Apply for scholarships.
  • Process admissions.
  • Provide visa guidance.
  • Communicate with universities.
  • Arrange interviews.
  • Verify your documents.
  • Contact you regarding your application.
  • Respond to enquiries.
  • Improve our services.
  • Comply with legal and regulatory obligations.

 

  1. Legal Basis for Processing

We process your information under one or more of the following lawful bases:

  • Your Consent
  • Performance of a Contract
  • Compliance with Legal Obligations
  • Legitimate Business Interests
  • Protection of Vital Interests

Where consent is required, we will request it before processing your personal data.

 

  1. Sharing Your Information

Your personal information may be shared with:

  • Universities and Colleges
  • Global University Systems (GUS) Institutions
  • UCAS
  • UK Visas and Immigration (UKVI)
  • Visa Application Centers
  • English Language Test Providers
  • Scholarship Providers
  • Accommodation Providers
  • Government Authorities
  • Banking Partners (where applicable)
  • Trusted Technology Providers

We only share the information necessary to provide our services or comply with legal requirements.

We never sell your personal data to third parties.

 

  1. International Data Transfers

As part of international admissions, your personal information may be transferred outside your country of residence.

Where personal data is transferred internationally, we ensure appropriate safeguards are implemented in accordance with UK GDPR.

 

  1. Data Security

We implement appropriate technical and organizational security measures, including:

  • SSL Encryption
  • Password Protected Systems
  • Secure Cloud Storage
  • Restricted Staff Access
  • Two-Factor Authentication (where applicable)
  • Secure Backup Procedures
  • Regular Security Reviews

Although we take reasonable precautions, no online transmission can be guaranteed to be completely secure.

 

  1. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your university application.
  • Provide our consultancy services.
  • Meet contractual obligations.
  • Comply with legal and regulatory requirements.
  • Respond to disputes or complaints.

When no longer required, your information will be securely deleted or anonymized.

 

  1. Your Rights

Under UK GDPR you have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate information.
  • Request deletion of your information.
  • Restrict processing.
  • Object to processing.
  • Request data portability.
  • Withdraw consent.
  • Lodge a complaint with the relevant supervisory authority.

To exercise any of these rights, please contact us using the contact details provided above.

 

  1. Cookies

Our website uses cookies to:

  • Improve website performance.
  • Remember your preferences.
  • Analyze visitor behavior.
  • Improve user experience.

You may disable cookies through your browser settings; however, some website features may not function correctly.

 

  1. Marketing Communications

With your consent, we may send information regarding:

  • University Admissions
  • Scholarships
  • Application Deadlines
  • Educational Events
  • Webinars
  • Promotional Campaigns

You may unsubscribe from marketing communications at any time.

 

  1. Children’s Privacy

Our services may involve applicants under the age of 18.

Where required, parental or guardian consent will be obtained before processing the personal information of minors.

 

  1. UKVI Agent Quality Framework Commitment

As an authorized education recruitment agency, we are committed to the principles of the UKVI Agent Quality Framework.

We undertake to:

  • Provide honest, transparent and ethical advice.
  • Protect applicant confidentiality.
  • Handle personal data securely.
  • Maintain accurate student records.
  • Prevent fraud and document manipulation.
  • Act in the best interests of applicants.
  • Maintain appropriate staff training and compliance procedures.

 

  1. GDPR Compliance Statement

We are committed to complying with the UK General Data Protection Regulation.

Our organization follows the principles of:

  • Lawfulness
  • Fairness
  • Transparency
  • Purpose Limitation
  • Data Minimization
  • Accuracy
  • Storage Limitation
  • Integrity and Confidentiality
  • Accountability

 

  1. Changes to this Privacy Policy

We may amend this Privacy Policy from time to time to reflect changes in legislation, business practices, or our services.

The updated version will always be published on this page with the revised effective date.

 

  1. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Pathways Global Education Pvt. Ltd.

Address: 53 – 15168 66A Avenue, Surrey, Greater Vancouver Area, British Columbia, Canada, V3S1X2 (Head Office); 79 Johar Town, Block G2, Near Caspian Sea Restaurant, Lahore, Pakistan (Regional Office)

Email: info@pwge.ca

Phone: +1 (250) 899-9417 (Canada) / +92-314-7033756 (Pakistan)

Website: https://pwge.ca

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal information as described above.